Career at Gong Cha

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Bangsar South

Operations Executive

  • Ensure compliance of Company SOP, policies and procedures by outlets.

  • To implement, organise and conduct audits to ensure highest level of service at outlets.

  • Assist Operation Manager in optimising outlet sales.

  • Responsible for new product development and implementation.

  • Assist marketing team for any campaign planning and implementation.

  • To ensure effective management, motivation, training and development of all team members employed in the service outlet.

  • Attend to customer inquiries and complaint; work with management and outlet to improve customer satisfaction.

  • Assist in new outlet opening to ensure smooth operations after handover.

  • To ensure facilities comply with all relevant legislation relating to health & safety, food hygiene regulations & licensing legislation.

 

Requirements:

  • Candidate must possess at least Diploma or Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.

  • Required language(s): English, Chinese

  • Able to work under pressure and multi-task in a fast paced environment.

  • Good interpersonal skill and communication skill.

  • Candidate must be prepared to travel to all stores within Malaysia. Possessing own transport will be added advantage. 

Klang Valley

Service Crew

KLCC, Mid Valley, Mont Kiara, SS15 Subang Jaya, Jaya Shopping Center

 

Looking for dedicated team member who wants to be part of a rapidly expanding young company!

  • To assist the store in terms of cashier, bar and kitchen.

  • To be able to interact with customers (with a smile) and drive sales.

  • To ensure day-to-day operations are in line with the direction set out by the management team.

  • To communication constructively and efficiently with team members and managers.

  • Responsible for logistics of stock (between store room and outlet).

  • To assist in handling stock and performing stock checks.

Klang Valley

Assistant Outlet Manager

  • Manage all aspects of operating a Gong Cha outlet and responsible for managing and leading a team whilst driving sales.

  • Managing staff cost and schedules.

  • Oversee day-to-day operations.

  • Ensure high quality of customer experience is taking place.

  • Ensure team members are adhering to company's policies and procedures.

  • Stock handling, stock control and stock cost management.

  • Driving sales to meet given targets and grow sales.

 

Penang Island

Service Crew

Gurney Plaza and Queensbay Mall.

Looking for dedicated team member who wants to be part of a rapidly expanding young company!

  • To assist the store in terms of cashier, bar and kitchen.

  • To be able to interact with customers (with a smile) and drive sales.

  • To ensure day-to-day operations are in line with the direction set out by the management team.

  • To communication constructively and efficiently with team members and managers.

  • Responsible for logistics of stock (between store room and outlet).

  • To assist in handling stock and performing stock checks.

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CONTACT US

Teafe (M) Sdn Bhd

D-06-06, Menara Suezcap 1, KL Gateway,

No 2, Jln Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur, Malaysia.

E: tellusmore@gong-cha.com.my

 

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